"Libby was recommended by a close friend that had a great experience.  We were happy to learn that Libby's reputation is not only well deserved but she works hard to earn it everyday, with every client.  After 17 years of rental wear and tear, and us selling due to another military assignment, she coordinated the repairs and refresh, had it ready for the busy sales season and locked down the negotiations and the contract.  Best of all her communication was clear, timely and well researched. We could not recommend her more highly!  Thank you Libby Ross and your team of professionals."

"Libby helped us sell our home with poise, patience and persistence!  Libby knows the San Antonio market and knows how to help guide sellers through the process from establishing a competitive price, staging, negotiating with prospective buyers, whether seasoned or first timers and finally she gets through to the close.  Our Orchard Ridge house was the second house we bought with Libby Ross and The Ross Group.  If we buy or sell another home in the San Antonio area, Libby and The Ross Group is the ONLY Realtor we'll work with!"

"Libby was an outstanding agent: she is highly professional and easy to work with.  She did an amazing job selling our home and we highly recommend her and The Ross Group!"

" We have worked with Libby and her team for 12 years and 7 total transactions. Every time it's been a great experience!  Communication, knowledge and patience have been great.  We will continue to use The Ross Group.  Our last home sold very quickly and we got a great and fair deal - 33 days from listing to closing.  Her consultation on staging and preparation for the sale was spot on and worked."

"Libby did a great job in all aspects of the selling process ensuring that we maximized our return on the property.  She came highly referred by a family member and delivered the same excellent service for us."

"Libby Ross is a pleasure to work with.  From our very first meeting she was overly prepared and made it easy to decide to work with her.  Libby is a great communicator.  She is also very knowledgable and well informed.  Libby is thoughtful and direct.  No hassles. Most importantly, she acted on and did everything she said that she would.  I always felt like Libby was representing my best interests.  In my many residential real estate transactions in the San Antonio area, Libby is the very best of the best I've ever experienced.  I will definitely work with her again.  Libby Ross is my #1 recommendation for a Residential Real Estate Professional in San Antonio."

"Libby is so professional and down to earth.  Her knowledge and expertise in real estate made it very easy to buy and sell a home with her. She goes above and beyond to make sure all of our questions were answered and guided us through the process.  I would recommend her to anyone I know who is looking to buy or sell a home"

"Libby is the best Realtor/Broker who's ever helped us list and sell a home in 30 years.  Since 2017 in particular, we have sold and purchased 7 homes altogether in Austin and San Antonio, of which 6 were with Realtors other than Ms. Ross, for a total transaction value of over $10,000,000.  Yet none of these transactions came through as smoothly and as quickly as the condo we listed and sold by Libby in Alamo Heights.  Libby is professional, very knowledgable, freindly, willing to listen, paying attention to so many details, easy to get in touch with, but most importantly we always felt that she really works for us and for us alone - no rush, no pressure whatsoever.  We wish we have known her and have her help us out in the last 30 years, not just this year!  Thank you so very much, Libby...until our next home purchase or sale!"

"Julie was great in finding multiple options in a tough market.  She listened to my asked/needs and was able to provide several homes to meet my desire.  Additionally, her knowledge of the area and market helped find and close on a home in less than 3 months and stayed within my budget."

"She was knowledgable, energetic and had great suggestions.  She never forced an issue, but I am so glad I followed her lead on showing, design and difficult decisions.  Always available, I felt she kept my interests paramount.  Her negotiating skills really set her apart. She is just so genuine and freindly.  She has a great way of bringing the deal throuygh.  Her best feature is her positive and upbeat personality.  She made mountains looks like small hills.  She brought people to me, advertised widely and made beautiful brochures."

"We worked with Julie Faulkner as part of The Ross Group.  Buying in this housing market is not for the faint of heart!  Julie was amazing and helped us find a home and avoid a bidding war by helping us find a home that literally checked all the boxes of a home we wanted/needed and helped us with making a competitive and fair offer.  I can honestly say my stress level was lower than I thought possible.  Julie truly listened to what we told her we needed and was attentive to what we observed at open houses.  She was available, great communication throughout the process and answered questions anytime we needed. We found our home and it was the first one we put an offer on.  I recommend Julie and The Ross Group to anyone I hear that's looking to buy or sell"

"Libby is amazing!  She has sold 3 homes for us and every experience has been great.  Libby is knowledgable, approachable and has been right on the money with each house.  We would absolutely continue to come to her for our real estate needs."

"Julie Faulkner was our buyer's agent and was outstanding in knowing just what to do to help us get a house!  She persevered with us through this stressfull market. She never gave up on us.  I would recommend Julie when you are ready to buy a house!"

"Working with Libby Ross to find our perfect South Texas home was a fantastic and easy experience. She asked insightful questions, listened to our feedback, and applied her amazing expertise to help us find the perfect home in a great community that we immediately loved. Her knowledge of and experience in the San Antonio area is wide and deep, and her recommendations for restaurants and events helped us quickly acclimate. We would highly recommend Libby and her team to anyone moving to or within the San Antonio area!"

"What a great experience! From the initial call until closing, Libby was always available for my calls. I had many questions about the process and she was very patient with me and answered them all. She provided excellent advice about staging the property to make it "show ready" and it worked. It was sold quickly and the process was smoother than I had hoped it would be. If you want your sale to go off without a hitch, call Libby Ross! She will take great care of you and your property!"

"Libby was amazing! she was super friendly and made our experience looking for homes and buying a home great. She gave us great expertise, made us feel comfortable, and was great at answering any and every question we had. She did a great job of listening to what we wanted and showing us a variety of homes. She gave us her insight and expertise while still making sure our opinions were valued. From start to finish, we felt like we could completely trust Libby"

"We asked Libby to sell our house because we knew she had an extremely successful track record. She demonstrated her knowledge of luxury homes through her marketing plan, and she helped us market our house at the correct price. She kept us informed of showings and shared feedback from potential buyers. She attended many of the showings herself so that she could point out the features of our home. Bottom line, Libby told us what needed to be done to sell our house at a price and within a time period that was acceptable to us. I have already recommended Libby to friends."

"After Libby Ross quickly and expertly sold my former home in 2020, she has been with me every step of the way in negotiating the build of my new home and responds within minutes. I have built four new homes before this one and cannot believe how much I didn’t know — and that my previous realtors didn’t share. Libby helped ensure a quality build, lined up my own inspectors, coached me on design selections for enhanced resale AND saved me tens of thousands in the negotiated sales price. She is truly the best ever and, thanks a great deal to her, I am moving into my best home ever!"

“Libby Ross is the Realtor to use for luxury homes in today’s competitive market! She is a wealth of knowledge and does what it takes to get the house SOLD. Absolutely loved working with Libby and The Ross Group.”

"Libby was a Godsend! She was beyond helpful with her guidance and knowledge. She thought of things we would not have and helped to implement all of them. She actually did a lot of the work that I know most agents would not have."

“Exceptional Service

“Best Realtor – above and beyond anyone else for professionalism, service and cooperation

Libby Ross aided by her team was the best Realtor I’ve ever dealt with out of many several years and multiple moves. They aggressively marketed our house and really stayed on it. Their suggestions and recommendations for marketing and presenting the house were well thought out and made all the difference. Always readily available to answer questions and provide advice. They took care of the many details that were beyond their obligation to do. I would highly recommend them to anyone considering either buying or selling their home. They not only met but exceeded our expectations in every area of the process.”

“Five Stars Quality & Professional Service

Thanks Libby for making this process a very smooth and pleasurable experience. The team was very professional and always ready and available to show properties, even when Libby was out of town!!! I highly recommend The Ross Group!”

"Very attentive and knowledgeable about the Area real estate market, lifestyle schools etc. Very professional and detailed. I would highly recommend this team to anyone looking in the San Antonio area."

"Fantastic Service & Attention to Detail!

This was our second experience with Libby and Craig as our Realtors.  They helped us buy our home three years ago when we first moved to San Antonio.  This time they helped us sell that home and find a new home.  Their knowledge of the housing market in San Antonio, and their atention to detail is absolutely second to none.  I would highly recommend them to anyone looking to buy or sell a home!" 

"Can't say enough about Julie Faulkner! From the beginning she was committed to finding what we wanted. Her communication is impeccable, both with us as well as the seller's agent. And her negotiation skills can not be beat! You won't regret using this group!"

"I’ve never worked with a real estate professional more knowledgeable or professional than Libby. I asked her help sell my family home just as the COVID-19 pandemic started, and then I decided to postpone thinking it was not the best time. Libby stayed on top of everything and let me know in May that homes like mine were selling quickly. She very quickly helped me get my home ready to sell and it was a breeze. Now she is helping me as a contact fo build a new home and Her negotiation skills and knowledge of the build and inspection process has been invaluable. She is fantastic!"

"Libby did an excellent job in every aspect of selling our home. She made everything very easy. I would absolutely recommend her to anyone looking to sell or buy a home."

"Our experience with Libby Ross and associates was superb. Very professional and very experienced with premier properties. Guided us through each phase of the selling of our home, from prepping and staging to final negotiations. Highly recommend!"

"Libby quickly set herself apart from the other realtors we met with. She brought up some valuable insights and strategies for selling our home. Her team worked quickly to list our home; provided professional photos and video, along with an impressive listing description. Although we were told our home showed like a model home, Libby came by before photos and provided me feedback how to edit each room. Her suggestions made all the difference in showing our home in its best light for potential buyers. She presented us with multiple offers after one weekend of showings. Selling with small children can be inconvenient and her knowledge helped minimize the disruption of our daily lives. I highly recommend Libby and her professional team!"

"Starting a move to Texas from Sacramento, California is daunting. We'd (hubby and I) never met Libby, but I knew her stellar reputation and felt confident about doing business with her 1,700 miles away, despite having never met in person. As soon as we talked on the phone I knew we'd be a great team in finding my new home. She is a great listener, she scoped out my Cali property to see what we wanted to duplicate, and she asked a TON of questions to get a good vibe on who we were and what we wanted. She found us a great home in the Hill Country that was exactly what we asked for. (I was impressed when she went to check a property we'd found on Zillow and she immediately brought up what we said we did NOT want: 'Do you know they're widening the street behind this home? Do you know you're at the entrance? Do you know how noisy that will be?' Everything I said I did not want, she caught.) Craig was our Pitbull when it came to our inspection - we're so grateful to have had him looking out for us. My OCD sister has done business with Libby twice and this is not our last home to be bought and sold with Libby"

"The is the most professional group of Realtors in the city!  I've worked with both Libby and Craig, and they both represent their clients with professionalism and patience.  I would recommend them to anyone looking to buy or sell a home!"

"Libby Ross did an amazing job seling our home.  She came on board after we were frustrated and stressed and helped heal some wounds from a previous agent.  Libby went the extra mile by opening our home for every showing and teling our home's story to potential buyers.  She set us up with superior photos of our property and put together excellent staging.  She is definitely not some 'list it and forget it' Realtor.  She actively works to sell your home!"

"We experienced The Ross Group as a buyer.  Craig went above and beyond to help us.  He even helped us on the sale of our home in another city when we had issues.  I asked him if he could recommend a mover that could move us from Victoria, TX to San Antonio and within hours he had a recommendation for us.  Any questions or issues were resolved almost instantly, communication was excellent!  He continues to make himself available to us even after the sale.  His professionalism and dedication as a Realtor are bar none!  I would recommend The Ross Group to anyone needing real estate services!"

"I have known this real estate team for many years now and throught all my time working with them, they have been the best to work with.  From either a buyers viewpoint to a sellers viewpoint, The Ross Group is extremely knowledgable, dependable, professional and most of all...personal!  Thank you Craig & Libby for all that you have done for my family and I.  Please know that if I need a rea estate team again in the future, The Ross Group will be the team to represent and assist me!"

"Superb Service and Outstanding Professionalism!

 The Ross Group did an amazing job selling our home in one week!!  Libby Ross and her staff were very professional.  It is so nice to have people who do what they promise and give such amazing service!!  They used many media platforms to sell our home, giving our home lots of exposure to buyers.  We cannot thank The Ross Group enough and highly recommend them.  We are using Julie Faulkner to purchase our new home, so it;s been a very easy transition from seling to buying!!  This has been the best home selling experience ever!!"

"Julie Faulkner did a wonderful job helping us find our new home! We looked at over 30 properties with her, and she was very patient. She never pressured us to make a decision. She was on top of the details and kept us informed. She is extremely responsive and communicates very well. I highly recommend her to anyone looking to purchase a home!”

"Julie Faulkner did a wonderful job helping us find our new home!  We looked at over 30 properties with her, and she was very patient.  She never pressured us to make a decision. She was on top of the details and kept us informed. She is extremely responsive and communicates very well.I highly recommend Julie and The Ross Group to anyone loking to purchase a home!"

Libby Ross is the Realtor to use for luxury homes in today's competitive market!  She is a wealth of knowledge and does what it takes to get the house SOLD.  Absolutely loved working with Libby and The Ross Group!"

"Exceptional Service

"Five Stars Quality & Professional Service

"The Ross Group took care of me throughout the process in an efficient and courteous manner.  From the start they had a first-rate stager and photographer to capture my home's best attributes and, in the end, they were there when the movers came and packed the boxes and moved furniture out.  We had to move before the house closed and The Ross Group sttod by me and helped tremendously!  They took a lot of the stress from me in what was a very stressful time. (Moving from TX to NH.)  Thanks to all!"

"The Ross Group took care of us!  We had a tight deadline in order to sell our home and purchase a new one before school started.  Libby did a nice job of seling our old home for a good price.  We love the new home Craig found for us!"

"The Ross Group was a great help in our condo buy.  Compared to previous agents, I found them to be exceptionall well connected and informed about the city.  When it came to luxury condominiums they knew the managers by first name.  They even tracked down a second parking spot for our apartment,  I send my freinds there way.  You won't be dissapointed."

"WOW! I LOVED working with Libby & Craig. They found us our home and then helped us sell it. Both times it was smooth and painless.  As first-time buyers and sellers, we had no idea what we were doing.  They guided us through the whole process. Selling our home was the best process.  The staging and pictures of our home were amazing, and Libby took the time to ensure everything was just right for the most competitive packet for online viewing. It was because we had 7 OFFERS in about 2 days.  It was amazing!  THANKS SO MUCH ROSS GROUP!"

"As a buyer and later a seller, my real estate experience in San Antonio was positive and effortless, all thanks to the great team at The Ross Group. There's no substitute for the confidence you get when you are backed by the supportive and professional team who leveraged unmatched knowledge and experience to deliver exceptional value to their clients."

 Wonderful Team!  5 out of 5 Stars!

"Craig Ross went above and beyond to create a professional atmosphere for us to purchase our new home. Craig guided us through every aspect of the buying process, answered all our questions promptly and provided insight into various neighborhoods and events within the city. His professionalism is only surpassed by his warm and friendly personality. I highly recommend Craig Ross as a superior real estate agent."

"Amazing service!

They are the best team ever. They handled the negotiations beyond our expectations. Craig was there with us through all the steps up to the closing. Reviewed all the documents, including closing disclosure. Few things the builder missed and Craig talked on our behalf and got them to expedite the fix. He walked with us on the final walk through with his blue tape and help find few things we would have missed. Overall, we are very excited that we got to work with such awesome realtors."

"I highly recommend Libby Ross and The Ross Group as a real estate agent.  She was professional, knowledgeable and incredibly responsive throughout the process of selling our home.  Libby's attention to detail and dedication to her clients made the experience stress-free and my home sold quickly for a great price!  I would not hesitate to work with Libby Ross and The Ross Group again in the future!"

"Can't do better than this!

From beginning to end Libby Ross was a joy to work with. Efficient. Helpful. Successful. She and Craig helped get my house photo-ready. After it went up on MLS, we have six offers in 10 hours -- all above asking price. From signing the listing contract to closing the sale (less than 60 days), everything went off without a hitch thanks to Libby's advice and follow-up care. Can't do better than that!"

Libby Ross went above and beyond during the sale of our home. We had interviewed several real estate agents but choose the Ross group because they seemed to have a real grasp of the San Antonio market. She told us what needed to be done to make our home ready for the market and thus have the best shot at selling and she was right! During the negotiations with the buyer she was an advocate for us and worked very well with the buyers agent to get the done. Her contacts for everything from home stager to repair people made the sale of our home a much easier process."

"Outstanding Professional Personal Service

In our first meeting, an outline and timetable was presented that also included the financial, marketing, and remodeling aspects of selling our home. There were some minor tweaks through the process but the initial plan was solid and made it easy to know what to expect next. The Ross Group was always responsive to questions and personally came by several times; they even assisted us when we met with the company remodeling our home. If there is one word to describe the professional relationship we had with the Ross Group, it would be TRUST. I would recommend them based on their outstanding professional personal service."

"High Quality Service

We've purchased 8 primary residences in our married life, and this was by far the best experience we have ever had. Libby was highly engaged through the entire process and went above and beyond at every opportunity. She helped us sell our home, and purchase and build our new home. She was on top of all the details, no matter how small they were. I'd recommend Libby and her team to any family member or friend."

"Libby Ross is terrific! I couldn't be happier with her service. She is both professional and kind. She stays on top of things, and she explains everything you need to know really well. She makes both buying and selling a home stress-free."

"Libby & Craig are fabulous. I have had 4 houses for sale over the years and each time they helped find buyer in less than a week! The have great advice and really know the market. To top it off they are great people with a lot of integrity, patience and incredible work ethics"

Dr. Sylvia Zubyk Gutierrez

"Libby took the time to get to know Julie and I, and that made all the difference in both the time to sell and the final price our Fair Oaks Ranch home. Libby suggested we consider staging the house for sale. While we were somewhat reluctant, Libby's words, "Most people live in their houses, and the way people like to see houses to buy them are entirely different." will be a lesson we'll carry forever for all our future real estate deals. Libby's expertise in negotiating and ultimately ensuring the house closed with proper paperwork (both her side and buyers), property inspections and loan appraisals made the whole process smooth, and Julie and I have bought or sold more than 10 homes in the last 15 years. Libby is enjoyable to work with and she delivers excellence in the home selling process. Among the best we've ever worked with!"

"Libby is absolutely fantastic to work with. She is extremely responsive, professional and business savvy. I would recommend her to anyone. We both bought and sold a house with Libby and her skills at both were great!"

"Superior customer service from start to finish. Libby provided responsive and professional expertise that allowed me to find and buy my home in a very competitive market. I received exceptional service and felt like I was her only customer and had her whole team working in my best interest throughout the entire process."

"We have been clients of Libby and Craig for the last 6 years. Libby, Craig and their team were great to deal with. They were very attentive and honest. We were able to sale our home in Cibolo in 1 business day and they were able to negotiate a fast closing on our new home in La Vernia. Their team of staging, financing, and buyer's/seller's agents were top notch, honest, hardworking and very easy to deal with. We have been and always will be their clients. They treat you with great respect, and make the experience feel like family!"

"Libby and her company were outstanding. We could not say enough good things about them...extremely professional and knowledgeable about the marketplace and the step by step process of getting the house sold at the best price in a short time frame. Libby was excellent from the beginning on developing pricing and staging, developing an excellent presentation on the house, holding open house, developing prospects, completing the paper work and following up on all. We had a offer about a week after the listing was posted. She also developed several back-up offers just in case the buyers could not be qualified. We very highly recommend Libby and her company. You will like the results."

"The Ross Group is awesome! Craig & Libby are two of the most thorough and professional people I have ever met, let alone real estate.  They were on top of everything.  I rarely called them since they always called me first with updates and reminders.  The Ross Group is my Realtor!"

"Couldn't have asked for a better experience - Libby is a home marketing expert and she knows what it takes to sell your home!"

"Libby is highly skilled and knowledgeable about the local market and much more. She took active interest in what the we were trying to accomplish; provided great advice and suggestions on how to increase the value and marketability of our home. Staging the home was an innovation I had not seen before, and it did some magic--it re-established the qualities of the house that had us buy it. Libby is just great!!! I will recommend her to any buyer or seller that wants high quality service."

"Libby sold our home in 2 days. She provided great guidance in what to do to sell our home. Her advice and assistance was great. She handled things after the sale until all the loose ends were taken care of. We have recommended her to others!"

"The Ross Group has been amazing!  Undertaking our first family move to a new city is very unnerving to say the least.  However, we found a jewel in the Ross Group.  Craig made finding a home and the buying process a breeze.  He also gave us a lot of information about the city and areas of interest that we just couldn't get ourselves.  He made us feel like we were his only clients and was really there for us, even with the smallest question or issue.  Even after we have closed and moved in, they continue to provide us with valuable information and assistance.  We couldn't have done it without them! :)"

"Found myself in need of a Real Estate professional in 2013 and noticed that Libby Ross was selling Luxury Homes in the San Antonio market. Called her to see what input she had about the scenario I was dealing with. Instantly knew The Ross Group was the right fit to handle our property. The Ross Group was very professional, well versed in all the prep and staging and understanding of the dynamics of my situation. Ultimately the house fetched the highest value of any home sales in that neighborhood for years! Additionally, the Ross Group managed to do all this in just about a month from our first conversation. The Ross Groups level of professionalism made a mole hill out of a mountain and I was very pleased with the experience and grateful excellent service. Would not hesitate to recommend The Ross Group for any real estate related services!"

"Libby and Craig are my "Go To" regarding all my on Real Estate needs; they are prompt, attention to detail and got Top Market Value for my home....I truly appreciate all they do!! "

"The Ross Group takes exceptional care of their clients. Their attention to detail and great negotiating skills are second to none. I would highly recommend utilizing The Ross Group for your next Real Estate transaction!"

"HAVE SOLD MANY HOMES IN MY LONG LIFE. NEVER HAD A REAL ESTATE FIRM, AND A LIBBY ROSS, TO MAKE THINGS HAPPEN THE WAY THEY DID. SO PROFESSIONAL. SO ATTENTIVE. SO FAST (OFFER IN 8 DAYS). SO PLEASANT. LAURIE AND I FEEL BLESSED TO HAVE HAD THEM AS OUR AGENT. WE GIVE THEM OUR STRONGEST POSSIBLE RECOMMENDATION!"